At London School of Business & Skills, we strive to provide high-quality online courses that empower our learners. Due to the nature of digital content and the immediate access granted upon purchase, we typically do not offer refunds. However, we understand that circumstances may vary, and we are committed to addressing any concerns you may have.
1. No Refunds Policy
- Digital Content: All purchases made on our platform are final, as digital content is immediately accessible and cannot be returned.
- Course Access: Once enrolled, you gain immediate access to course materials, which makes it difficult to provide refunds.
2. Exceptional Circumstances
While we do not generally provide refunds, we will consider requests under exceptional circumstances, such as:
- Technical Issues: If you experience significant technical difficulties that prevent you from accessing the course content, please contact our support team within 14 days of purchase. We will assess the issue and may offer a resolution.
- Course Not as Described: If the course does not match the description provided at the time of purchase, please notify us within 14 days. We will investigate your claim and may offer an alternative solution.
3. Requesting a Refund
To request a refund under exceptional circumstances, please follow these steps:
- Contact Support: Email us at support@londonschoolobs.com with your order number and a detailed description of your issue.
- Review Process: Our team will review your request and respond within 5 business days.
- Outcome Notification: You will be notified of the decision regarding your request.
4. Course Cancellation
Courses once enrolled for cannot be cancelled as these are digital content and can instantly be accessed.
5. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our platform after such changes will constitute your acceptance of the new terms.
6. Contact Us
For any questions or concerns regarding this refund policy, please reach out to our support team at support@londonschoolobs.com or +44 (20) 34323254 / +91-8800028112
Thank you for choosing London School of Business & Skills . We appreciate your understanding and look forward to supporting your learning journey
