Course Content
Module 1: Introduction to Healthcare Management
Healthcare Management is a dynamic field that bridges the gap between clinical expertise and administrative acumen. This module serves as the foundation of your learning journey, introducing you to the healthcare system's structure, its key players, and the fundamental principles behind managing healthcare organizations. You will explore the roles healthcare managers play, the challenges faced in this sector, and how effective management improves patient care outcomes. This initial exposure sets the stage for deeper dives into specialized topics throughout the course.
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The Healthcare System Overview
01:49
Roles and Responsibilities of Healthcare Managers
03:36
Healthcare Organizations and Their Structures
03:09
Ethical and Legal Issues in Healthcare Management
02:12
Assignments
Module 2: Healthcare Finance and Economics
This module dives into the financial side of healthcare management, which is critical for sustaining operations and facilitating growth. You'll learn about budgeting, financial analysis, reimbursement mechanisms, and economic principles that influence healthcare markets. With this knowledge, you’ll understand how to balance cost efficiency with quality care, ensuring the organization’s long-term viability.
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Fundamentals of Healthcare Finance
08:55
Budgeting and Financial Planning
04:27
Healthcare Reimbursement Systems
01:44
Economic Principles in Healthcare
03:43
Assignments
Module 3: Healthcare Operations Management
Operations management in healthcare focuses on the processes that ensure smooth delivery of services, from patient admission to discharge and everything in between. This module emphasizes managing workflows, optimizing resource use, and enhancing operational efficiency to improve patient outcomes and satisfaction. Understanding how daily operations intersect with strategic goals helps healthcare managers maintain quality care while controlling costs.
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Introduction to Healthcare Operations
03:33
Patient Flow and Scheduling
02:12
Supply Chain and Inventory Management
02:34
Process Improvement and Lean Management
01:41
Assignments
Module 4: Quality Management in Healthcare
Quality management in healthcare focuses on ensuring that services meet established standards and continuously improve to enhance patient safety, satisfaction, and outcomes. This module explores methodologies, frameworks, and tools used to measure and improve quality within healthcare organizations. You’ll learn how managers play a pivotal role in fostering a culture of excellence that prioritizes evidence-based practices and patient-centered care.
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Introduction to Quality Management in Healthcare
06:24
Quality Measurement and Indicators
03:08
Tools and Techniques for Quality Improvement
05:30
Building a Culture of Quality and Safety
03:11
Assignments
Module 5: Health Informatics and Technology
Health informatics and technology are revolutionizing healthcare delivery by enabling data-driven decision-making, improving communication, and streamlining operations. This module explores the tools and systems that capture, manage, and analyze healthcare information. As a healthcare manager, understanding these technologies and their integration into clinical and administrative workflows is crucial for enhancing efficiency and patient care quality.
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Overview of Health Informatics
01:11
Electronic Health Records (EHR) Systems
06:54
Telemedicine and Mobile Health Technologies
09:38
Data Analytics and Health Information Management
18:52
Assignments
Module 6: Human Resource Management in Healthcare
Human Resource Management (HRM) is a core component of effective healthcare leadership. This module covers the strategies and best practices for managing the healthcare workforce, including recruitment, retention, training, and employee engagement. In a field where human capital is crucial to patient care and organizational success, understanding how to support, develop, and lead healthcare professionals is essential for any manager.
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Workforce Planning and Recruitment
02:31
Training and Professional Development
11:22
Performance Management and Employee Engagement
02:14
Managing Workplace Culture and Staff Well-being
02:30
Assignments
Module 7: Healthcare Policy and Regulation
Policy and regulation form the backbone of healthcare systems, shaping how care is delivered, financed, and evaluated. This module provides a comprehensive understanding of the key healthcare policies, regulatory bodies, and compliance requirements that influence management practices. As a healthcare manager, staying informed about legal and political dynamics is essential for making informed decisions and ensuring institutional accountability.
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Understanding Healthcare Policy
03:50
Regulatory Bodies and Compliance
00:52
Legal Aspects of Healthcare Management
01:34
Health Policy Trends and Advocacy
03:39
Assignments
Module 8: Strategic Planning in Healthcare
Strategic planning is essential for navigating the complexities of modern healthcare. It involves setting long-term goals, identifying priorities, and allocating resources to achieve sustainable growth and patient-centered excellence. In a rapidly changing healthcare environment, managers must be skilled at anticipating future needs, aligning internal operations with external realities, and adapting strategies to seize new opportunities. This module will teach you how to think and act strategically to ensure your organization thrives.
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Fundamentals of Strategic Planning
05:27
Environmental Scanning and Market Analysis
04:11
Strategy Formulation and Implementation
01:56
Strategic Leadership and Change Management
02:19
Assignments
Module 9: Ethics and Legal Issues in Healthcare Management
Ethical and legal considerations are deeply interwoven into every aspect of healthcare management. Leaders are frequently faced with difficult decisions involving patient rights, resource allocation, professional conduct, and legal compliance. This module will provide a structured framework for navigating these challenges with integrity, fairness, and transparency. You will explore the major ethical theories, legal principles, and real-world scenarios that managers confront in hospitals, clinics, and community settings.
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Foundations of Healthcare Ethics
03:17
Patient Rights and Responsibilities
03:42
Legal Responsibilities and Risk Management
14:09
Ethical Decision-Making in Management Practice
04:31
Assignments
Module 10: Leadership and Organizational Behavior in Healthcare
Effective leadership and a deep understanding of organizational behavior are essential for driving success in healthcare settings. This final module explores how leaders influence team dynamics, communication, motivation, and culture within healthcare organizations. It focuses on practical leadership strategies and behavioral insights that help managers navigate change, build high-performing teams, and foster resilient work environments.
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Leadership Theories and Styles in Healthcare
20:54
Team Dynamics and Communication
23:15
Motivation and Employee Engagement
06:05
Organizational Culture and Change Management
08:35
Assignments
HealthCare Management
About Lesson

The healthcare system is a complex network involving providers, payers, regulators, and patients. Understanding the structure of this network is crucial for any aspiring healthcare manager. From hospitals to outpatient clinics, insurance companies to government bodies, each component has unique responsibilities and challenges. Managers must navigate this system adeptly to ensure seamless care delivery.

Historically, healthcare systems evolved from rudimentary care to sophisticated organizations. This evolution influences how management strategies are designed today, balancing clinical needs with administrative efficiency. Learning the history helps grasp why current structures exist and how they might continue to change.

Different countries operate different models of healthcare systems—some are publicly funded, others rely heavily on private insurance. This lesson explores these variations, highlighting strengths and weaknesses in each approach. Understanding these differences prepares you for global perspectives on healthcare management.

Healthcare delivery is not just about medical treatment; it also involves a vast network of support services. Ancillary services such as diagnostics, pharmacy, and rehabilitation play critical roles in patient outcomes. Managers must coordinate these services effectively to maintain quality and efficiency.

The stakeholders in healthcare range from patients and providers to policymakers and payers. Each group has distinct goals and expectations, sometimes conflicting. Managing these relationships is a key skill for ensuring smooth operations and patient satisfaction.

Regulatory frameworks govern how healthcare entities operate, ensuring safety and ethical standards. Knowledge of these regulations is indispensable for managers to maintain compliance and avoid legal pitfalls. This lesson touches on major regulations influencing healthcare operations.

Technology increasingly influences healthcare delivery. Electronic health records, telemedicine, and data analytics are transforming how care is managed and delivered. Managers must understand these technologies’ potential and limitations to harness them effectively.

Healthcare management is about balancing cost, quality, and access. Achieving this triad is the central challenge managers face. This lesson introduces you to this concept, laying the groundwork for future modules where you will learn practical tools to achieve these goals.

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